Fiducia BossObjection handling
What to do when somebody says no, or not yet.
Business A to Z
Every trade has words it uses without explaining. In business the cost of not knowing one is real: some of them are ordinary jargon and some of them are a decision that can take a house. Five hundred of them, in plain English.
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.
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14 terms filed under O, showing 1–10 (page 1 of 2).
O
Offboarding
Removing access when somebody leaves. Frequently incomplete.
Offer and acceptance
How a contract is formed. Usually earlier than people think.
OKR
Also called Objectives and key results
A goal-setting method: an ambitious objective with a few measurable results attached. Useful, and frequently turned into a reporting chore.
OKRs in practice
Making objectives and key results actually work in a small business.
Onboarding
Getting a new employee, or a new customer, properly started.
One-to-ones and appraisals
Regular conversations about work. Cheap, and the thing most often skipped.
Open banking
Regulated access to your bank data by other providers, with your permission.
Opening balances
The figures a new accounting period starts with. Getting them wrong breaks everything after.
Operating model
How the business is organised to deliver what it sells.
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